Marketing

A marketing CRM that shows where every lead came from

A marketing CRM that sends email, SMS and WhatsApp campaigns to consented segments and keeps each lead's source, UTM tags and click IDs on its record.

A marketing CRM answers two questions a spreadsheet cannot: where did each lead really come from, and who can you contact next without breaking their trust. DigiPix Flow keeps both answers on the lead record, so marketing and sales look at the same facts instead of arguing over two exports.

Every lead keeps its source — Meta Lead Ads, Google Ads lead forms, IndiaMART, your website, the API or an import — and website leads also keep the UTM tags and the gclid or fbclid of the click that brought them, captured from the page they converted on. You can add your own sources for each form and each Meta lead form, so reports split leads the way your campaigns are actually organised.

Campaigns go out by email, SMS or WhatsApp to a segment, and consent is checked per channel before anything is sent. Before you press send you see exactly how many people in the segment can receive it, so an opted-out contact is never messaged by accident.

Because the source sits on the same record as the rest of the lead's history, the leads-by-source report shows which channels bring enquiries, and the pipeline shows which of those enquiries become deals — the comparison a marketing budget actually needs.

Consent travels with the contact rather than with the campaign. When someone opts out of a channel, that choice is kept on their record and checked again before every later campaign on that channel, so a list exported months ago cannot undo it. Segments do the targeting: build one from the fields, sources and tags already on your leads, and the campaign goes to exactly that group. Nobody outside it receives the message.

The same segments drive the rest of the CRM too: workflow conditions, lead scoring and assignment rules can all use them, so the group marketing targets and the group sales works are defined once, in the same place, with the same fields.

◆Starter+

Campaigns

Send a one-off email, SMS or WhatsApp campaign to a segment, and see exactly who can receive it before anything goes out.

  • ✓Campaigns to a segment by email, SMS or WhatsApp
  • ✓Consent checked per channel before anything is sent
  • ✓A count of who can receive it before you send
Segment campaign
◫Segment members320
✓Can receive284
!Opted out36
↗Professional+

Source & UTM tracking

Every lead keeps the source it came from, and website leads also keep the UTM tags and click IDs from the page they converted on.

  • ✓The lead source on every record
  • ✓UTM tags, gclid and fbclid saved with website leads
  • ✓Custom sources for each form and each Meta lead form
Campaign tags on a lead
Mutm_sourcefacebook
◆utm_campaigndiwali-offer
GgclidSaved
⇅Starter+

Lead sources

Map every inbound channel — Meta Lead Ads, Google Ads lead forms, IndiaMART, website forms, the API and imports — so routing and reporting stay accurate.

  • ✓Default sources, plus your own for each form
  • ✓Meta Lead Ads form mapping
  • ✓Website embed and REST API ingestion
Source mapping
MMeta Lead AdsMapped
IIndiaMARTMapped
</>Website formsMapped

Frequently asked questions

What is a marketing CRM?

A CRM that records where each lead came from and lets you message the people who have agreed to hear from you. DigiPix Flow keeps the source, UTM tags and click IDs on every lead and sends consent-checked campaigns to segments.

Which tracking details are captured with a lead?

Every lead keeps its source. Website leads also keep their UTM tags and Google's gclid or Meta's fbclid from the page they converted on, and Meta and Google Ads leads keep the IDs of the form and campaign they came from.

Can we send WhatsApp campaigns?

Yes. One-off campaigns go out by email, SMS or WhatsApp to a segment, with consent checked per channel before anything is sent.

How does the CRM stop us messaging people who opted out?

Consent is checked per channel for every recipient before a campaign is sent, and the count you see before sending already leaves out anyone who cannot receive it.

Can we add our own lead sources?

Yes. Add your own sources for each website form and each Meta lead form, alongside the defaults, so routing and reports follow the way your campaigns are organised.

Can we see which campaign a lead came from?

Yes. Website leads keep the UTM tags and click IDs of the page they converted on, and Meta and Google Ads leads keep the IDs of the form and campaign they came from, so each lead's record shows what brought it in.

Can we send a campaign to a specific group?

Yes. Build a segment from the fields, sources and tags already on your leads and send the campaign to that segment only. Before sending, you see how many people in it can receive the message on the channel you chose.

Core marketing features available from Starter plans and above.

See DigiPix Flow on your own pipeline

Talk to an expert — bring your leads, your team and the way you sell, and we will show you how it fits.

Talk to an expert