Industry-specific CRM for teams that sell on enquiries
Industry-specific CRM for agencies, real estate, coaching and education, D2C brands, travel, insurance, interior design, manufacturing, events, solar and car sales — one lead management CRM, set up around how each business actually sells.
Every business that sells on enquiries has the same core problem: leads arrive from several places, the first reply decides who wins, and follow-ups slip when they sit in someone's memory or personal phone. What differs is the shape of the sale around that core — and that is what a CRM has to fit.
A real estate team books site visits and follows up after them. A coaching institute works in admission cycles and answers parents as well as students. A manufacturer turns IndiaMART enquiries into quotations and dealer orders. A travel agency builds itineraries against dates, an insurance advisor works renewals, an interior designer moves from consultation to design fee to project, and an event planner sells against a date that cannot move. Agencies run leads for their clients as well as themselves.
Each page below takes one of these businesses and walks through its sales motion step by step: where the leads come from, how they are qualified and routed, what the follow-up looks like and what the manager needs to see. The CRM underneath is the same — lead capture, a shared inbox, a pipeline, quotations and reports — configured with the stages, fields and sources that business actually uses.
What every industry page shares is the discipline underneath: every lead captured the moment it arrives, an owner on every record, a next step with a date, and a manager who can see all of it without having to ask. The industry pages show what that discipline looks like in the vocabulary of your own business.
If your industry is not listed, the closest one is usually a good guide: the workflows differ in stages and vocabulary far more than in what the CRM has to do.
CRM by industry
Pick the one closest to how you sell to see the workflow, the setup and the questions teams like yours ask.
Media agencies
DigiPix Flow is a CRM for digital marketing agencies that run Meta and Google lead campaigns for several brands, each expecting its enquiries called fast and reported plainly. It brings each client's lead forms and landing-page forms into one lead list, gives every Meta form the client's own source and tags, hands each lead to the reps on that account and starts a clock on the first call.
Real estate
A real estate CRM for Indian builders, developers and channel partners selling residential projects: every enquiry from your Meta campaigns, project web pages and your own systems lands in one list, goes to the right project team within your working hours, gets a WhatsApp reply from the lead record, and moves through site visit and negotiation on a pipeline your whole team reads the same way.
Coaching & education
DigiPix Flow is a CRM for coaching institutes whose enquiries for the next intake arrive from Meta ads, course pages and last Sunday's webinar list, while parents follow up on WhatsApp. It puts every enquiry in one list, shares it fairly between counsellors, logs each counselling call with its next step, and keeps interested students warm with consent-checked nurture until they are ready to enrol.
D2C & retail
DigiPix Flow is a CRM for D2C brands whose corporate gifting orders, dealer and distributor requests and high-ticket custom pieces never end at a buy button. It gathers them from your website forms, Meta lead ads, IndiaMART and your own site's lead API into one list, sends bulk buyers to the reps who handle them, and carries each one through a discount your manager approves to a quote the buyer accepts online.
Travel agencies
DigiPix Flow is a CRM for travel agencies and tour operators whose holiday, honeymoon and group-tour enquiries arrive from Meta ads, Google Ads lead forms, the website and their own booking site all at once. It puts every enquiry in one list, sends it to the right destination desk, starts a response clock, and carries the traveller from the first WhatsApp reply to a package quote they accept online.
Insurance agents
DigiPix Flow is a CRM for insurance agents and advisor teams whose health, motor and term cover enquiries come from Meta ads, Google Ads lead forms, quote-request forms on their website and years of client lists kept in Excel. It keeps one record per prospect, sends each enquiry to the right advisor, books the callback when a call goes unanswered, and only messages people who have said yes to that channel.
Interior designers
DigiPix Flow is a CRM for interior designers, modular kitchen studios and fit-out firms whose home and office enquiries come from Meta ads, Google Ads lead forms and their website. It sends each enquiry to the right designer, keeps the client's WhatsApp photos on their record, puts site visits on the calendar, gets big discounts approved, and turns a quotation the client accepts online into a clean handover for your execution team.
Manufacturers
DigiPix Flow is a CRM for manufacturers and industrial suppliers who sell to factories, contractors, dealers and distributors on enquiry. It collects IndiaMART buyer enquiries as often as every five minutes, adds your website, ad and trade-fair leads to the same list, keeps each buyer as a company with its people, and carries every enquiry through a quotation your manager approves to a deal marked won or lost with a reason.
Event planners
DigiPix Flow is a CRM for event planners, wedding planners and event management companies whose enquiries arrive in a rush every season from Instagram and Facebook ads, Google Ads lead forms and their website. It keeps the event date, city and guest count on each lead, sends weddings and corporate events to the right planner, times the first reply, and turns a quote the client accepts online into a handover for the team that runs the day.
Immigration consultants
DigiPix Flow is a CRM for immigration consultants and visa consultancies whose PR, work permit and visitor visa enquiries pour in from Meta ads, Google Ads lead forms and the website faster than counsellors can call back. It gives every enquiry an owner within minutes, keeps the WhatsApp conversation on the record, puts each consultation on a counsellor's calendar with a reminder, and ends with a service package the client accepts online.
Education consultants
DigiPix Flow is a CRM for education consultants who guide Indian students towards degrees in the UK, Canada, Australia and Germany, and whose enquiries arrive from Meta ads, Google Ads lead forms, seminar sign-ups and the website, often late at night and often from a parent. It keeps each student on one record, sends them to the counsellor for that country, puts a clock on the first call, and carries the family from the first WhatsApp reply to a counselling package they accept online.
Solar installers
DigiPix Flow is a CRM for solar business teams, from rooftop installers and EPC firms to their channel partners, whose enquiries come in from Meta ads, Google Ads lead forms, IndiaMART and the website, usually from a homeowner looking at last month's electricity bill. It puts every enquiry in one list, hands it to the right salesperson by the rules you write, gets the site visit on the calendar with a reminder, and carries the customer through to a quotation they accept online.
Schools and colleges
DigiPix Flow is a CRM for education admissions teams at schools and colleges, built for the weeks each year when enquiries from parents and students arrive from Meta ads, Google Ads lead forms, the website and the front desk faster than anyone can ring them back. It puts every enquiry in one list, sends it to the admissions officer for that grade or programme, schedules campus visits with reminders, and shows the management team which campaigns brought this year's admissions.
Car dealers
DigiPix Flow is a CRM for car dealers and their showroom sales teams, built for enquiries that arrive from Meta ads for a new launch, Google Ads lead forms, the dealership website and the walk-in desk on a busy Sunday. It puts every enquiry in one list, hands it to a sales consultant by your rules, starts a clock on the first call, keeps the buyer's WhatsApp on their record, and puts each test drive and every callback after it on the calendar with a reminder.
Frequently asked questions
Is there a separate CRM for each industry?
No. It is one lead management CRM. Each industry page shows how the same workspace is set up for that sales motion — the pipeline stages, custom fields, lead sources and follow-up rules — so you start from a configuration that already fits instead of a blank one.
Can we change the pipeline stages and fields for our business?
Yes. Pipeline stages, custom fields on leads, contacts, companies and deals, lead statuses, lead sources and lost reasons are all yours to define, so the CRM uses the words your team already uses.
Our industry is not listed. Will the CRM still fit?
Very likely. The listed industries differ in stages and vocabulary far more than in what the CRM has to do. If you sell on enquiries — from ads, marketplaces, your website or word of mouth — the core is the same. Talk to an expert and we will map your process to it.
Which lead sources do industry teams connect first?
It depends on where your buyers find you: real estate and education teams usually start with Meta Lead Ads and website forms, manufacturers with IndiaMART, and agencies with the forms they run for each client. Every source feeds the same inbox.
Do the industry setups include WhatsApp?
Yes. WhatsApp conversations sit in the shared inbox on each lead's record for every industry, alongside email and SMS, so the follow-up history travels with the lead whoever picks it up.