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Privacy Policy

How Prisello Private Limited, which operates DigiPix Flow, collects, uses and protects your data — and what you can ask us to do with it.

Last updated 25 September 2026

Your leads and customer data belong to you. We never sell it, and we only process it to run the service you asked for.

1. Who is responsible for your data

DigiPix Flow is a software-as-a-service product owned and operated by Prisello Private Limited (CIN U47912UP2023PTC193074), a company incorporated in India. In this Privacy Policy, "we", "us" and "our" refer to Prisello Private Limited.

Prisello Private Limited is the controller of the account and usage data described below. For the CRM records our customers upload or capture, the customer's own organization is the controller and Prisello Private Limited is the processor, acting on that organization's instructions.

2. What we collect

We collect account information (name, email, company), usage data needed to operate DigiPix Flow, and the CRM records you and your team create (leads, contacts, deals, messages).

Payment details are processed by our payment provider; we do not store full card numbers on DigiPix Flow servers.

  • Account & billing contacts
  • Product usage and device metadata
  • Customer CRM data you upload or capture

3. How we use data

We use data to provide the service, secure accounts, improve product reliability, and communicate service notices. We do not sell your customer data.

  • Operate and improve DigiPix Flow
  • Authenticate users and prevent abuse
  • Send transactional and service emails

4. Sharing

We share data with subprocessors required to run the product (hosting, email, messaging, analytics) under contractual confidentiality and security obligations.

We may disclose information if required by law, or to protect DigiPix Flow and our users from fraud or security threats.

A list of the subprocessors Prisello Private Limited uses, and the terms on which they process data, is set out in our Data Processing Agreement.

Read the Data Processing Agreement →

5. Retention

We retain account and CRM data for as long as your organization remains a customer, plus a limited period afterward for backups, legal holds and dispute resolution.

You can request deletion of organization data subject to legal and contractual constraints.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, export or delete personal data. Tenant admins control CRM records inside their workspace.

  • Access and correction
  • Export of your data
  • Deletion requests — see the data deletion page

How data deletion works →

7. Contact

Questions about this policy or your data can be sent to privacy@digipixflow.com. We respond within one business day.

Questions about your data?

Contact our team at privacy@digipixflow.com and we'll respond within one business day. To have your data erased, see the data deletion page.

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