A CRM for small business teams that sell on enquiries

It is one shared place where a small team keeps every lead and customer, sees who owns each one and what happens next, and follows up without relying on memory. In DigiPix Flow that means enquiries from ads, IndiaMART and your website in one list, assignment rules, response clocks, WhatsApp and SMS on the record, quotes accepted online and reports the owner can read in a minute.

Usually when leads come from more than one place, when more than one person sells, or when a customer says nobody called back. At that point a sheet can tell you who enquired but not who owns them, when they were last contacted or what was promised. If you only get a handful of enquiries a month from one source, a sheet may still be enough.

You talk to a specialist who sets the workspace up with you around how your team sells: your lead sources, your stages, the fields you need and who should get which leads. How long it takes depends on how many sources you connect and how tidy your existing sheet is, so bring both to the first call.

Yes. Plans are priced in rupees for Indian teams, and a specialist will take you through which plan fits the number of people who sell and the channels you use. Talk to an expert to get the current prices rather than relying on a figure quoted somewhere else.

Yes. On the DigiPix Flow mobile app a salesperson sees their leads and each lead's details, and deals grouped by stage. They can ring a customer from the phone, log how the call went when they come back to the app, move a deal on, and put follow-ups in the phone's own calendar.

Yes, with your WhatsApp Business number connected to the workspace. Conversations sit on the customer's record, free-form replies go out within Meta's 24-hour window and approved templates after it. WhatsApp messages do not create new leads by themselves; enquiries come in through ads, IndiaMART, forms, the lead API or an import.

Yes. Save it as a CSV file, match its columns to lead fields and review the rows before importing. Rows whose email already exists are skipped, consent columns come across, and the imported leads can go through your assignment rules. Custom field columns are not imported, so add those details on the record afterwards.

Your workspace runs in the Mumbai region. Each person's role decides what they can do and whether they see their own leads, their team's or everyone's. Multi-factor sign-in is available on every plan and an admin can make it compulsory, and an audit trail records who changed what.

Yes. Every lead keeps the source it arrived from, and each Meta form or website form can have its own. The leads by source report counts them over 7 days, 30 days, a quarter or a year, and you can save it, schedule it and export it as CSV.